Terms Of Service

These Terms of Service govern your use of the Zahra Fragrances website, products, and services. By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should discontinue using our services.

Business Information:
Zahra Fragrances is a fragrance business providing products to customers through online and direct communication channels. Any references to “we,” “our,” or “us” refer to Zahra Fragrances. For questions regarding these Terms of Service, you may contact us at zahrafragrances02@gmail.com or call +92 331 2999786.

Eligibility to Use Services:
By using our services, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian. You agree to provide accurate, complete, and current information when placing orders or contacting us.

Products and Services:
Zahra Fragrances offers fragrance products subject to availability. We reserve the right to modify, discontinue, or limit any product or service at any time without prior notice. Product images and descriptions are provided for reference purposes only, and slight variations may occur.

Pricing and Payments:
All prices are listed in applicable currency and are subject to change without notice. By placing an order, you agree to pay the full amount, including any applicable taxes or delivery charges. Zahra Fragrances reserves the right to refuse or cancel any order due to pricing errors, payment issues, or suspected fraudulent activity.

Order Confirmation and Acceptance:
Placing an order does not guarantee acceptance. Zahra Fragrances reserves the right to accept or reject any order at its discretion. Order confirmation messages are provided for informational purposes and do not constitute a binding contract until the order is processed.

Shipping and Delivery:
Delivery timelines provided by Zahra Fragrances are estimates and may vary due to external factors such as courier delays or unforeseen circumstances. We are not responsible for delays beyond our control once the order has been dispatched.

Returns and Refunds:
Due to the nature of fragrance products, returns or exchanges may only be accepted under specific conditions such as damaged or incorrect items. Any claims must be reported within a reasonable time after delivery. Refund decisions are made at the sole discretion of Zahra Fragrances.

User Responsibilities:
You agree not to misuse our website or services, engage in fraudulent activity, provide false information, or violate any applicable laws. Any misuse of services may result in termination of access without prior notice.

Intellectual Property:
All content, including logos, product names, images, text, and designs used by Zahra Fragrances, are the intellectual property of the business and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability:
Zahra Fragrances shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services. All products are provided “as is” without warranties, unless otherwise stated.

Indemnification:
You agree to indemnify and hold harmless Zahra Fragrances from any claims, damages, losses, or expenses arising out of your violation of these Terms of Service or misuse of our services.

Termination of Services:
Zahra Fragrances reserves the right to suspend or terminate access to its services at any time without notice if these Terms of Service are violated or if misuse is suspected.

Governing Law:
These Terms of Service shall be governed and interpreted in accordance with the applicable laws of Pakistan. Any disputes arising from these terms shall be subject to the relevant legal jurisdiction.

Changes to Terms of Service:
Zahra Fragrances reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of our services after changes are made constitutes acceptance of the updated terms.

Contact Information:
If you have any questions or concerns regarding these Terms of Service, you may contact Zahra Fragrances at zahrafragrances02@gmail.com or call +92 331 2999786.